From a remote location, take control of an ssh session, telnet session, or terminal to view a user’s screen or take complete control of his keyboard. This is an invaluable support resource that saves administrators money and time.
Full Keyboard Control
The remote user has complete control over both the host and remote keyboards. Both keyboards may be left unlocked, allowing the host and remote user to interact with the program running on the host’s terminal on a first come, first served basis.
TrueScreen™ Screen Tracking
Utilizing the latest technology, the screen-tracking module has been written to allow DoubleVision Pro to track and display the host screen’s attributes. No “catch up” time is needed. TrueScreen is not hardware specific and works with any supported terminal type.
Activated along with the TrueScreen feature, Instant Replay allows the remote user to play back any number of screens of activity when viewing the host terminal. Instant Replay is particularly useful when providing technical support to a host user. When a host user calls reporting error messages, the remote user can replay the previous terminal activity to find out just what led to the error.
Remote users may record a current viewing session, or schedule the future recording of a port’s activity. An easy-to-use recorder command menu walks the user through the recording process.
Multiple users may view the same terminal at the same time. Remote training sessions can be arranged without the time and expense involved with traditional classroom settings. Viewing multiple terminals in a chain is allowed.
The Chat Window feature allows host and remote users to converse on screen. The participants are identified by user name and tty address.
The screen of the selected host terminal/tty is blanked and a user customizable message is displayed so that the host may no longer interact with the running application.
Translation Between Dissimilar Terminal Types
DoubleVision Pro provides its own terminal translation database for most common terminals types. This allows DoubleVision to translate the commands of the host user’s terminal to the commands of the remote user’s terminal providing an accurate screen image.
Administrators have the ability to customize DoubleVision Pro’s global permissions to fit their unique needs. Used in conjunction with DoubleVision Pro’s global security setting, system administrators are able to:
- Specify which users may view or record a given host user
- Define which terminals may run DoubleVision Pro
- Grant users permission to connect to a terminal while “at login”
- Define which terminals are available for pre-attachment