Tridia Corp

Announcing iTivity 6.0

vfrese — Fri, 17 May 2013 18:47:55 +0000

Tridia is excited to announce the release of iTivity 6.0!

Available for download May 31, 2013

iTivity 6.0 adds a whole new level of powerful enhancements and improvements. Here’s what you get:

Brower-based iManager
Now you can access any of your iTivity connected systems from your browser. You no longer need to install the iManager on your system. Simply point your browser at your iServer and access all your systems. Works great on tablets, too!

Greatly improved installation

We have completely overhauled how iTivity is installed on Windows systems. Release 6.0 utilizes MSI technology for all Windows-based iTivity components making installation much more robust and reliable.

Improved security with latest SSL technology
We have updated our SSL encryption technology to the most current version to insure all data is protected with the absolute best possible protection.

Direct access to computers from the command line

You can now access remote computers that are accessible via RDP directly from the command line. This makes integrating iTivity into existing CRM or Help Desk solutions even easier.

Signed binaries for extra security
All iTivity binaries are not signed with [public key?] to provide greater malware protection and reduce false positives from antivirus software.

Support for latest versions of Linux including Ubuntu, SuSe and Redhat

iTivity now supports the 3.0 Linux kernel providing the greatest possible compatibility with all Linux distros.

Dev kit

A developers kit is now available for iTivity. This allows developers to build iTivity right into their products.

Many other improvements and bug fixes

This release includes many tweaks and bug fixes to make iTivity even more robust.

Available May 31, 2013

iTivity 6.0 will be available for download on May 31, 2013

iTivity Maintenance Agreement Plan (MAP) Subscribers upgrade for FREE

All iTivity MAP subscribers as of May 31, 2013 may upgrade to iTivity 6.0 at no cost. If you would like to renew your iTivity MAP please contact Sales at sales@tridia.com or 800-582-9337×116 or 678-269-1116

Top 10 Reasons Why iTivity is the Best Linux Remote Support Product

vfrese — Tue, 25 Sep 2012 16:23:35 +0000

While iTivity supports many different platforms, including Windows, Linux, and even UNIX, supporting Linux is where it really shines. Here are the top 10 reasons why iTivity is the only choice when it comes to supporting remote Linux systems.

1. Most Linux Distros

iTivity supports the most Linux distros of any remote support product, including:

RedHat Enterprise 3.0-6.0 (RHEL) 32bit and 64bit
Oracle Enterprise Linux (OEL) 32bit and 64bit
Suse Enterprise
Ubuntu 32bit and 64bit
Fedora 32bit and 64bit
CentOS 32bit and 64bit
Debian 32bit and 64bit

Try getting that kind of Linux support from the “other guys.”

2. Support for Custom Linux Distros

Have you created your own custom Linux distro? No problem! With the iTivity Dev Kit, you can build your own iAgent for your custom distro. No other remote support product allows you to do this.

3. All Native Linux

iTivity is the only remote support solution that can be delivered 100% on Linux. The iManager can be installed as a native Linux app. The iServer can run on Linux, and, of course, our iAgents install on the most Linux platforms.

4. Designed for Linux

When you use iTivity to support your remote Linux systems, you are using a product that is over 15 years in the making. The technology in iTivity has been used to support millions of Linux systems worldwide. Windows remote support products tend to be wanna-be Linux remote support products. iTivity is the real deal.

5. Most Secure SSH

The dirty little secret about SSH is that if you want to use it to remotely access Linux systems, you must open an inbound port on the firewall. This is inviting hacker Armageddon. Plus, you need to hardwire IPs and build encrypted tunnels by hand if you want to add more security to SSH. iTivity does not require any inboard ports to be opened, and automatically creates a rock-solid encrypted tunnel for SSH. If you are not using iTivity to SSH into your Linux systems, you might as well be waving a “Come Hack Me” flag.

6. Remote Control SSH sessions

Any remote support product can let you remote control the desktop, but only iTivity allows you to remote control SSH sessions. This is great for logging-off users, starting jobs and leaving them running after you disconnect, and monitoring user activity. No graphical desktop required.

7. Fastest App Response

The technology used by iTivity to remotely access Linux systems has been greatly optimized with 10+ years of improvements. The result is much snappier remote access and much more accurate rendering. This is especially true when accessing Linux systems from Windows computers.

8. Best Headless Support

Most remote support products have their roots in the Windows world. They expect that all Linux systems will have a display, keyboard, and a mouse with a user sitting in front of it to install the product. iTivity provides standard tar-ball installers so you can FTP the iAgent and install it remotely. No user interaction required. This is a must for headless systems.

9. Out-of-the-box Remote Supoprt

iTivity allows you to include the iAgent right into your standard product build. The result is “built-in” remote support. When the product starts up, it automatically “phones home” to your iServer ready for access and support.

10. Most Cost Effective

iTivity provides different licensing options designed to fit your budget. iTivity Cloud allows you to pay by the month. iTivity’s session-based licensing provides perpetual licenses allowing you to pay for iTivity once and then add licenses as needed. iTivity is the only product that allows you license on-demand. Designed for our Tridia Integration Partners, on-demand licensing allows you to pay for licenses when you need them, perfect for rollouts and upgrades. iTivity allows you to purchase and install licenses right from within the product. No websites to visit, or phone calls to make.

To learn more about iTivity, goto www.tridia.com

Even more Linux Kernels Supported

admin — Tue, 26 Jun 2012 00:07:02 +0000

Our developers have been busy keeping DoubleVision Pro updated with all the latest Linux versions available.

Check out dvpro.tridia.com for the latest release!

New Kernels Supported by DoubleVision Pro

admin — Tue, 26 Jun 2012 00:05:53 +0000

DoubleVision Pro version 5.4.00 build #38 adds support for the following Red Hat Enterprise 5.7 kernels:

2.6.18-274.el5              32 & 64 bit
2.6.18-274.el5-PAE     32 bit
2.6.18-274.el5PAE      32 bit
2.6.18-274.el5xen     32 & 64 bit
2.6.18-274.el5-xen     32 & 64 bit

You can download directly from dvpro.tridia.com

Why VPNs Stink

admin — Tue, 26 Jun 2012 00:03:31 +0000

Why is it that we all tend to put up with things even though they are a pain in the neck and waste our time? It is usually because we don’t know that there is a better way. Once we discover the better way, we usually shake our heads and wish we had know about it sooner. We would have saved so much time and trouble.

Well, VPNs fit into the “pain-in-the-neck” category. We keep using them even though they are very frustrating to use and waste our time. Here are 3 of the top reasons VPNs stink:

1. They are time consuming. There is nothing automatic about a VPN. Each new user or each new system you need to connect to requires you to go through a setup process. This can takes hours. Simple and fast VPNs are not.

2. They don’t scale. VPNs were really designed as a corporate access solution for employees needing access to a single location. As soon as you have to access multiple locations, the VPN becomes very cumbersome. The need to access multiple locations is common for systems integrators, VARs, and consultants. Maintaining these multiple VPN connections is difficult and time consuming. I know of an organization that has hired a full-time person just to manage their VPN connections to their 50+ customers!

3. They are a security risk. The dirty little secret about VPNs is that they pose a significant security risk. When you connect your computer to a remote network (or someone connects to your network) you bring with you all your files–good and bad. You could readily introduce a virus onto the remote network and all the computers connected to it. Further, unless the remote network has very strong security policies in place, VPNs allow access to any of the other computers and devices on the network.

iTivity is the better way

VPNs provide inbound connections to remote systems. iTivity allows you to eliminate the use of VPNs, and all its associated problems, by providing outbound connections from remote systems. Check out iTivity and you’ll discover the better way to support remote systems.