Tridia Corporation Ships DoubleVision® Pro 4.0
Tridia adds significant new functionality to its multiplatform, Internet safe, remote administration and support product DoubleVision Pro

ATLANTA | FEBRUARY 5, 2004 | Tridia Corporation (www.tridia.com), a global provider of multiplatform, Internet safe remote administration and support software to administrators that require maximum network and system availability, announced the immediate availability of DoubleVision® Pro 4.0.

"DoubleVision Pro 4.0 has many significant enhancements that provide the administrator with unequalled power and security to remotely troubleshoot and configure systems and help users. This is the next leap forward in making DoubleVision Pro the premier multiplatform, Internet safe, remote administration and support product," says Vince Frese, CEO and president of Tridia Corporation.

With the release of DoubleVision Pro 4.0, Tridia provides the following significant enhancements:

User notification
DoubleVision Pro will now notify users when someone wants to view them, tell them who they are, and give them the opportunity to reject the request.

Chat Window
The new chat feature allows for online communication.

Complete logging of viewing events
A complete log of all viewing events is kept in the Windows event log. This provides a thorough audit trail of who viewed whom, when.

Remote Assistance feature allows users to signal when they need help
Users can now request help right from their desktop. Their request, along with the nature of their problem, appears on the DoubleVision Pro user interface. The support engineer simply clicks on the users requesting help to be connected to their computer.

Schedule when systems can be viewed
The new host mode schedule feature lets you make sure your systems are accessible only when you want them.

On-the-fly installation on remote computers
DoubleVision Pro 4.0 can now be installed on any remote computer on-the-fly.

See what users are being viewed
DoubleVision Pro 4.0.s new Active Sessions feature shows who is being viewed and who is viewing them.

Tridia's remote administration and support products provide an affordable solution to information technology's (IT) critical need to better manage and support multiplatform, distributed systems, particularly over the Internet. With Tridia's DoubleVision Pro and Tridia Internet Access Server products, IT can quickly maximize their network and systems availability and turn downtime into uptime.

For more information on DoubleVision Pro and Tridia's other remote administration and support products visit the Tridia Corporation Web site at www.tridia.com or call (770) 428-5000.

About Tridia Corporation
Tridia Corporation products turn downtime into uptime. Tridia is a global provider of multiplatform remote administration and support software to administrators that require maximum network and system availability. For more than 15 years, Tridia has been a leading developer of remote administration and support technologies for UNIX, and now applies this experience to Microsoft Windows and Linux applications. Founded in 1987, Tridia Corporation is a privately owned, Atlanta-based software development company.

Tridia, DoubleVision, DoubleVision Pro, and Tridia Internet Access Server are trademarks of Tridia Corporation. All other referenced product names are trademarks of their respective companies.

Media Contact: Myra Collum; phone (404) 408-6257; email: m_collum@bellsouth.net

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