Tridia Corporation Ships iTivity™ VAR Edition
iTivity delivers secure cross-platform remote support solution that enables uncompromised customer support, sales, and collaboration over the Internet

ATLANTA | AUGUST 3, 2004 | Tridia Corporation (www.tridia.com), a global provider of secure cross-platform remote support and collaboration software, today announced the immediate availability of its iTivity--VAR Edition. iTivity--VAR Edition is a secure, cross-platform, remote-support solution created for VARs to safely support, sell, and collaborate with customers over the Internet. With iTivity, Tridia targets VARS that use or plan to use subscription-based Web connectivity tools.

"The Internet is the perfect medium to connect VARs with their customers," says Vince Frese, CEO and president of Tridia Corporation. "However, most VARs are hesitant to take advantage of the Internet due to security, implementation, and cost concerns. iTivity—VAR Edition strikes at the heart of these concerns by providing VARs with an easy to install, self-hosted solution that creates an on-demand, highly-secure connection to customer computers."

VARs have specific needs that third-party services such as WebEx and GoToMyPC don't address. iTivity's support for Microsoft Windows and UNIX and Linux, combined with it being hosted on the VAR's Internet connection offers far greater functionality and flexibility than existing solutions offer.

iTivity is also easy to own. VARs pay for it once and own it, without the forever month-to-month fees of lesser solutions. "Compared to WebEx, iTivity's pay-once pricing model was much more competitive," says Richard Demars of Prime Care Technologies, an ASP and co-location company in Alpharetta, Georgia. "We plan to use web connectivity tools indefinitely, so WebEx's subscription-based pricing model made no sense for us. What may seem like a relatively small amount each month, adds up to a substantial annual cost that will never end."

By listening to VARs, Tridia created iTivity-VAR Edition to be a self-hosted solution that eliminates the monthly subscription fees of competing services. Not only is this cheaper, but it also increases privacy.

iTivity leverages Tridia's long history of technical innovation and customer success to provide an innovative, yet affordable, Internet-based collaboration and support platform. It is this platform that VARs can standardize on for all of their customer connectivity needs of today and tomorrow. For more information on iTivity.VAR Edition and Tridia's family of remote administration and support products visit the Tridia Corporation Web site at www.tridia.com or Telephone: 770-428-5000.

About Tridia Corporation
Tridia Corporation products turn downtime into uptime. Tridia is a global provider of secure cross-platform, remote administration, support, and collaboration software to companies that require maximum network and system availability. For more than 17 years, Tridia has been a leading developer of remote administration and support technologies for UNIX, Linux and Microsoft Windows applications. Founded in 1987, Tridia Corporation is a privately owned, Atlanta-based software development company.

Tridia and ITivity are trademarks of Tridia Corporation. All other referenced product names are trademarks of their respective companies.

Media Contact: Doug Kilarski, Douglas USA; Telephone (770) 972-4117; Email: TridiaNews@DouglasUSA.com

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