The iTivity remote access product is uniquely suited to providing resellers with fast and secure access to customer systems. With iTivity, resellers have precision access to Windows, Linux and Unix desktops and applications at customer locations using a single, integrated tool. Solution providers and resellers using iTivity benefit from fast and secure remote access to mission critical, enterprise systems with a broad set of tools. iTivity enhances reseller staff productivity and remote access compliance. Tridia Corporation has been providing resellers with industry leading remote access tools for over two decades.
Customer Satisfaction at Internet Speed
Designed for professional systems integrators and technical support staff, iTivity provides the remote support tools you need to get the job done quickly. The iTivity iManager shown above provides point-and-click access to all of the important systems running at your customer locations. Since iTivity allows you to resolve problems while the customer is still on the phone, you can ask them to confirm the fix on the first call. Resolving customer issues quickly leads to higher customer satisfaction and trust.
Reseller Support Tools on Windows Server
iTivity comes with built-in support for reseller remote access requirements, including,
- Immediate, 24/7/365, always-on or on-demand system access
- Access Systems and Applications Behind Firewalls/NAT
- Configurable, Automated Deployment with Custom Installers
- Compliance and Regulatory Features
- Tight Integration with Enterprise Authentication
- Scalable and Fault-Tolerant Architecture
- Broad Enterprise Platform Support
Reseller Support Tools on Linux Server
Remote Access With Confidence
Tridia Corporation provides a web-based, risk free 30 day trial of iTivity. You can start using and benefiting from iTivity immediately. The product has been in use on hundreds of thousands of systems since its initial release in 2004. iTivity is backed up by excellent technical support staff based in Marietta, GA. We look forward to working with you to find out how iTivity can deliver on your most pressing remote access requirements.