The iTivity customer support software solution provides instant remote access to customer PC and server desktops on Windows, Linux and Unix. iTivity users benefit from a secure, fast and cost effective remote support solution. You can improve both customer satisfaction and IT staff productivity with iTivity.

Remote Support Tools

With iTivity you can login securely, view, control and share desktops and transfer files to and from all of your enterprise servers and desktops. iTivity puts many types of remote access at your fingertips.

• Windows System Console Desktop Remote Control
• Terminal Server Session Desktop Remote Control
• Windows RDP Login
• Linux Console X11 Desktop Remote Control
• Linux SSH Login
• Virtual Machine Console Remote Access
• Windows, Linux and Unix File Transfer
• Secure Remote RIA, Web Application Access
• Remote Access Gateway to Routers, Printers, PBXes, Firewalls

Complete Access

iTivity remote tech support software allows you to close cases faster from anywhere. iTivity provides secure and easy remote access across the Internet and across firewalls so that you can quickly diagnose problems and resolve technical issues. The iTivity remote support software architecture easily traverses customer firewalls, NAT, HTTP and SOCKS proxy servers. Configured in always-on mode, you will have reliable 24/7/365 access to your mission critical systems. In on-demand mode, you benefit from targeted access to the desktops that need support.

Works Great, Less Cost

Your enterprise certified IT support staff need the on demand support infrastructure provided by iTivity remote support software. The iTivity technology and licensing allow you to deploy iAgents on-demand to new systems at zero incremental cost. iTivity delivers much greater productivity by providing secure access to more systems, with better tools at less cost.

Support Platforms

iTivity remote support software supports many popular desktop and server platforms, including IBM AIX, RedHat Linux (among others), Windows 7, Windows XP, Vista, 2003 Server, 2008 Server, HP-UX, Oracle Solaris and SCO.