Compliance requirements, security concerns, cost pressures and tighter integration are driving more and more organizations to use iTivity for remote computer support. The iTivity self hosted remote support application combines secure connectivity, with full control over access to remote systems and a lower cost structure. iTivity can be hosted on existing servers, either physical or virtual machines. It allows you to leverage existing assets to achieve higher levels of productivity, customer satisfaction and profitability.

Total Control: Access, Branding and Costs

iTivity puts the solution provider or ISV in full control of business processes, customer impressions and cost strucutre. With authentication centralized on your self hosted system, you remain in control of who has access to your customers. The Attended iAgent supports branding your solution to leave a favorable impression on your customers. As an alternative to rented access like Webex, iTivity permanent licensing removes never ending monthly costs from your budget. Install iTivity as many times and places as you like because licensing is based on concurrent usage not footprint.

Do More, Pay Less

Better than just screen sharing or remote desktop, iTivity delivers direct access to the system services that you need. Just double-click on your web application interface in the iManager to open the application in your local browser. Upload and download files with or without accessing the remote desktop. Access and manage printers, firewalls, routers, PBXes and lights-out consoles with automatic, secure tunnels. iTivity delivers more access, where you need it, for less.

Benefits of Self Hosted Support

iTivity customers enjoy many benefits from hosting their own remote support system.

• HIPAA, PCI and Sarbox data security compliance
• Lower cost structure and reduced fees
• Tighter integration with Enterprise Identity Management
• Better control over Security, Auditing and Backups
• Customizable, branded iAgent installs

iTivity Features

iTivity provides powerful support technologies.

• Point-and-click, fast remote desktop access
• Support platforms like Windows, Linux, AIX, Solaris and HP-UX
• Integrated tools like RDP, SSH, VNC, SFTP, HTTP and more
• Web Deployment Bundle and Custom Installers
• Secure gateway for embedded device remote access
• Zero install option

iTivity's central, secure connection broker is known as the iServer. The iServer can be hosted on Windows 2003 or 2008 server as well as Linux systems, including RedHat, Fedora, Suse, Ubuntu and others. The iTivity remote support manager interface is called the iManager. You can run the iManager on Windows or Linux desktops, including Windows 7, Vista, XP, Fedora, Ubuntu, Redhat, Suse and others. The final component, installed on your remote desktops and server is called the iAgent. The iTivity iAgent directly supports a wide variety of desktops and servers including Windows, Linux, AIX, Solaris, HP-UX and SCO. Your can use the iAgent remote access gateway feature to support Apple Macs, firewalls, routers, printers, PBXes and other embedded devices.

Request a free trial to learn more about using iTivity to provide self hosted remote support over the Internet.