iTivity remote support and administration software enables administrators, help desks, solution providers and systems integrators to support Solaris servers and desktops from anywhere. iTivity provides secure, audited access across the Internet and across firewalls so that iTivity customers can quickly diagnose problems and resolve Solaris technical support cases.

Solaris Remote Support Benefits from iTivity

Corporate Systems Administrators, Solution Providers and ISVs gain many benefits from using iTivity for Solaris remote technical support.

• Higher Customer Satisfaction Through Faster Problem Resolution
• HIPAA and PCI Compliant Support Solution
• Reliable and Scalable Fault Tolerant Architecture
• Courteous Atlanta, GA based Support Staff

iTivity Solaris Remote Support Features

The iTivity remote desktop support solution for solaris has all the features you need.

• Access the Solaris Console, Login and Desktop from Windows or Linux
• Direct Web Application, RIA Access, such as Java Web Console
• Connect to Sun Advanced Lights Out Manager, ALOM via Remote Access Gateway
• Easy, Consistent Web Deployment with Custom Installers
• Supports Sun xVM and Virualbox Remote VM Access
• Leverage Existing Enterprise Authentication and Access Control
• Access Multiple Customers Simultaneously Without VPNs
• Always On Connection Across the Internet for 24/7 Access

Access Connection Discovery on Solaris Server

Fast Customer Support

When a customer calls with a support request, iTivity gives you immediate access to the tools you need. You can login securely, transfer files, install patches, read logs and monitor system performance. iTivity remote support software greatly improves the productivity of offsite IT staff.

Return On Investment

iTivity delivers higher ROI in many ways. With iTivity's access based licensing, you can install the iTivity iAgent on as many remote servers and desktops as you like for free. Custom installers automate Solaris server deployment to a matter of minutes. iTivity delivers real value because all of your systems are only mouse clicks away. The extensive list of remote support features shown above will lower the time to resolve problems and improve customer satisfaction. With iTivity's concurrent licensing model, you pay only for the connections that you really use.

Oracle-Sun Solaris Platforms

iTivity remote support software provides access to SunFire, Netra and Ultra servers running Solaris SunOS releases 2.10, 2.9 and 2.8 on both UltraSPARC and x86/x64/Intel platforms.