iTivity Support, FAQ, Customer Service

FAQs
Have a question? Check out the frequently answered questions; the odds are good it’s already been asked and answered.

DOCUMENTATION
The iTivity User Guide provides an introduction to iTivity and covers general usage information. The iTivity Deployment Guide provides more detailed information for larger or more complex deployments.

DOWNLOAD
Ready to deploy iTivity? Tridia makes it easy to deploy iTivity with custom installers to automatically install your exact configuration. You can easily create, download and deploy your own custom installers from the iTivity Support Portal.

LICENSING
Need to upgrade or activate iTivity? Activate or upgrade your iTivity license on the iTivity Support Portal.

OPEN SUPPORT CASE
Searched our FAQs and come up empty? No worries! Open a support case and give us all the details. Please be as specific as possible so we can solve your issue in a timely manner.

YOUR CASES
Review or update your existing iTivity technical support cases.


YOUR PROFILE
Keep your information up to date with us. You can easily View and/or modify your user profile information.

 

 


Phone: 770-428-5000
Fax: 770-428-5009

Office Hours: 8:30 am - 5:00 pm. EST,
Monday-Friday

Customer Service: service@tridia.com

 
 
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